Delivery is carried out to any specified location in Ukraine by leading courier and postal services:

• Nova Poshta.

Delivery time is 1 - 2 days, the cost is from 70 UAH.

Important!

⁃ Goods are shipped from Monday to Friday.

You can pay cash to the courier upon delivery.

IMPORTANT!

• Last name, first name;
• Phone number;
• City or town;
• Branch of "Nova Poshta"

When you receive your order, you must have a document confirming your identity (passport, student card, driver's licence).

Place your order using a payment method that is convenient for you:

• Visa and MasterCard bank card
• To the current account
• In cash upon receipt at the "Nova Poshta" branch

We accept Visa and MasterCard bank cards.

Online payment takes place on a page protected by security certificates. To protect your data, we use the best data protection technology on the Internet. You pay only the cost of the goods, no commission is charged when paying online.

Bank transfer

When paying by bank transfer, the bank may charge a fee (it depends on the bank). After the money is credited to our bank account, we place your order.

Cash upon receipt at the "Nova Poshta" branch

You can pay for the goods in cash upon receipt of the order at a postal service branch.

With cash on delivery, the recipient pays: his order + 20 UAH fixed and 2% of the total order amount (for sending money) + Nova Poshta delivery. The cash on delivery fee is always paid by the buyer.

If you do not like the size, colour, or find any other problems, you can return the product to us or exchange it for another one within 14 days after purchase.

You need to call 0971446776, and we will arrange the exchange or return of the goods over the phone.

Delivery is paid by the buyer in case of return or exchange of goods. 

Refunds are made within 1-3 business days after we receive the goods returned from you to the Nova Poshta warehouse. In the event of a manufacturing defect, we pay for the delivery.

Terms of return/exchange:

• no signs of use of the goods, contamination, foreign odours;
• presence of packaging.
• preserved presentation.

In case of detecting signs of use, we reserve the right to refuse a refund.

If you have any questions, please contact us at info@nova-form.

Preamble

Dear user of the website nova-form.com.ua, please note that ticking the "tick" symbol in the registration form means that you have read and agree to the terms of use of the website nova-form.com.ua, as well as that you accept this public offer. This agreement is an official and public offer of the Seller to enter into a contract for the sale of the Goods presented on the website nova-form.com.ua. This agreement is public, i.e. in accordance with Article 633 of the Civil Code of Ukraine, its terms and conditions are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur) without giving preference to one buyer over another. By entering into this Agreement, the Buyer fully accepts the terms and conditions and the procedure for placing an order, paying for the goods, delivering the goods, returning the goods, liability for an unfair order and all other terms of the Agreement. The Agreement shall be deemed concluded from the moment the "tick" symbol is placed in the registration form and the Buyer receives an order confirmation from the Seller in electronic form.

1. Definition of terms 

1.1. Public Offer - a public offer of the Seller addressed to an indefinite number of persons to conclude a contract for the sale of goods remotely with the Seller (hereinafter referred to as the Agreement) on the terms and conditions contained in this Offer. 
1.2. Online store - the Seller's website at nova-form.com.ua, created for the conclusion of retail sales contracts on the basis of the Buyer's acquaintance with the description of the Goods offered by the Seller via the Internet. 
1.3. Goods - the object of the parties' agreement, which was selected by the Buyer on the website of the online store nova-form.com.ua, and placed in the basket, or already purchased by the Buyer from the Seller remotely. 
1.4. User - a legally capable individual who has reached the age of 18, receives information from the Seller, places an order for the purchase of goods presented on the website of the online store nova-form.com.ua for purposes not related to the implementation of entrepreneurial activities; or a legal entity or individual entrepreneur. 
1.5. Buyer - a User who has placed an order on the website of the nova-form.com.ua online store and placed the Goods in the basket, or has already purchased the Goods from the Seller remotely. 
1.6. Order - the User's request through the Site and/or by calling the phone number indicated on the Seller's website with a request to purchase the Goods, as well as a set of goods specified in the User's order.  
1.7. The Payer is the person who pays for the User's order. Unless otherwise specified in the Order form, the Payer is the Buyer. 
1.8. The Seller is a sole proprietor, Balobanova Marina Anatoliivna, EDRPOU 3245916626, an individual entrepreneur, established and operating in accordance with the current legislation of Ukraine. 
1.9. Recipient - a person specified by the Payer in the Order form as a person authorised by the Payer to receive the goods. Unless otherwise specified in the Order form, the Recipient is the Payer. 
1.10. Parties - the Seller, the Buyer, the User. 

2. Subject of the Agreement 

2.1. This Agreement regulates the procedure for the User's access to the information posted in the Online Store, the procedure for using the Online Store nova-form.com.ua, as well as the possibility of transferring such goods to the User who has acquired the status of the Buyer. 2.2 This Agreement is a public offer. By using the materials and tools of the nova-form.com.ua online store, the User is considered to unconditionally and unconditionally accept (accept) this Agreement. The User is obliged to fully read the terms of this Agreement before registering on the site and/or ticking the registration form. Registration of the User on the website of the online store nova-form.com.ua means full and unconditional acceptance of the Agreement (in accordance with Articles 641, 642 of the Civil Code of Ukraine). 
2.3. Under the terms of this Agreement, the Seller undertakes to transfer the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods. 
2.4. The date of conclusion of the Agreement (acceptance of the offer) and the moment of full and unconditional acceptance by the Buyer of the terms of the Agreement shall be the date of filling out the order form by the Buyer located on the website of the online store nova-form.com.ua, provided that the Buyer receives confirmation of the order from the Seller in electronic form and/or in the form of a telephone call. If necessary, at the request of the Buyer, the Agreement may be executed in writing. 
2.5. Information about the Product is displayed on the website nova-form.com.ua and is dynamic. This means that the information can be updated, changed and supplemented by the Seller at any time without prior notice to the User. Any information about the Seller's goods, terms of the promotion, prices of goods, and any other rules for the provision of services by the Seller are displayed on the website nova-form.com.ua The Seller has the right to unilaterally change the terms of this Agreement at any time. Changes come into force from the moment the new version of the Agreement is posted on the website nova-form.com.ua 

3. Ordering the Order 

3.1. The Buyer independently places an order in the online store nova-form.com.ua through the "Basket" form, or by placing an order by e-mail or by phone number specified in the contacts section of the online store nova-form.com.ua 
3.2. The Seller has the right to refuse to transfer the order to the Buyer if the information provided by the Buyer when placing the order is incomplete or raises suspicion about their validity. 
3.3 When placing an order on the website of the online store nova-form.com.ua, the Buyer undertakes to provide all the mandatory information required by the Seller to fulfil the order. 3.4. The name, quantity, article, price of the Goods selected by the Buyer are indicated in the Buyer's basket on the website of the online store nova-form.com.ua 
3.5. If either Party to the Agreement requires additional information, it has the right to request it from the other Party. In case of failure to provide the necessary information by the Buyer, the Seller is not responsible for providing quality services to the Buyer when purchasing goods in the online store nova-form.com.ua 
3.6. The Buyer is responsible for the accuracy of the information provided when placing the Order. 
3.7. By entering into the Agreement, i.e. accepting the terms of this offer (the proposed terms of purchase of the Goods), by placing an Order, the Buyer confirms the following: 
 а) The Buyer is fully and completely acquainted with and agrees to the terms of this offer (offer); 
 b) he/she gives permission for the collection, processing and transfer of personal data, the permission to process personal data is valid for the entire term of the Agreement, as well as for an unlimited period after its expiration. In addition, by entering into the Agreement, the Buyer confirms that he/she has been notified (without additional notice) of the rights established by the Law of Ukraine "On Personal Data Protection", of the purposes of data collection, and that his/her personal data is transferred to the Seller in order to fulfil the terms of this Agreement, to make mutual settlements, and to receive invoices, acts and other documents. The Buyer also agrees that the Seller has the right to provide access to and transfer his personal data to third parties without any additional notice to the Buyer in order to fulfil the Buyer's order. The scope of the Buyer's rights as a subject of personal data in accordance with the Law of Ukraine "On Personal Data Protection" is known and understood by him. 

4. Price and Delivery of the Goods 

4.1 The prices for the Goods and services are determined by the Seller independently and are indicated on the website of the online store nova-form.com.ua All prices for the Goods and services are indicated on the website in UAH. 
4.2 Prices for the Goods and Services may be changed by the Seller unilaterally depending on market conditions. At the same time, the price of a separate unit of the Goods, the cost of which has been paid by the Buyer in full, cannot be changed by the Seller unilaterally. 
4.3. The cost of the Goods indicated on the website of the online store nova-form.com.ua does not include the cost of delivery of the Goods to the Buyer. The Buyer shall pay the cost of delivery of the Goods in accordance with the current tariffs of the delivery services (carriers) directly chosen by him. 
4.4. The cost of the Goods indicated on the website of the online store does not include the cost of delivery of the Goods to the Buyer's address. 
4.5. The Seller may indicate the approximate cost of delivery of the Goods to the Buyer's address when the Buyer contacts the Seller with a request by sending an e-mail or when placing an order. 
4.6. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the Seller receives funds to his account. 
4.7. Settlements between the Seller and the Buyer for the Goods shall be made in the manner specified on the website of the Online Store in the section "Delivery and Payment". 
4.8. Upon receipt of the Goods, the Buyer must, in the presence of a representative of the delivery service (carrier), check the compliance of the Goods with the qualitative and quantitative characteristics (name of the goods, quantity, completeness, shelf life). 
4.9. Upon acceptance of the Goods, the Buyer or his/her representative shall confirm with his/her signature in the sales receipt or in the order or in the consignment note for the delivery of goods that he/she has no claims to the quantity of goods, appearance and completeness of the goods. 
4.10. The ownership and risk of accidental loss or damage to the Goods shall be transferred to the Buyer or his Representative from the moment of receipt of the Goods by the Buyer in the city of delivery of the Goods upon independent delivery of the Goods from the Seller, or upon transfer of the Goods by the Seller to the delivery service (carrier) chosen by the Buyer. 

5. Rights and obligations of the Parties 

5.1. The Seller is obliged to: 
5.1.1. Transfer the goods to the Buyer in accordance with the terms of this Agreement and the Buyer's order. 
5.1.2. Not to disclose any private information about the Buyer and not to provide access to this information to third parties, except as provided by law and during the execution of the Buyer's Order. 
5.2. The Seller has the right to: 
5.2.1 Change the terms of this Agreement, as well as prices for Goods and services, unilaterally by posting them on the website of the online store nova-form.com.ua All changes come into force from the moment of their publication. 
5.3 The Buyer is obliged: 
5.3.1 Before concluding the Agreement, familiarise yourself with the content of the Agreement, the terms of the Agreement and the prices offered by the Seller on the website of the online store nova-form.com.ua 
5.3.2 In order for the Seller to fulfil its obligations to the Buyer, the latter must provide all the necessary data that uniquely identify him as the Buyer and are sufficient to deliver the ordered Goods to the Buyer. 

6. Return of the Goods 

6.1. The Buyer has the right to return to the Seller non-food goods of good quality if the goods do not satisfy him in terms of shape, size, style, colour, size or for other reasons cannot be used for their intended purpose. The buyer has the right to return the goods of good quality within 14 (fourteen) days, excluding the day of purchase. The goods of good quality shall be returned if they have not been used and if their presentation, consumer properties, packaging, seals, labels, as well as the payment document issued to the Buyer for payment for the Goods are preserved. The list of goods that are not subject to return on the grounds provided for in this clause is approved by the Cabinet of Ministers of Ukraine. 
6.2. The Buyer agrees that the Goods purchased by him are not subject to exchange and return in the following cases: 
6.2.1. More than 14 calendar days have passed since the purchase of the Goods; 
6.2.2. 14 calendar days have not passed since the purchase of the Goods, but the goods were in use, the integrity of the packaging and / or completeness is violated, there are no tags / price tags, etc. 
6.3. The cost of the Goods of good quality shall be refunded to the Buyer within 30 (thirty) calendar days from the date of receipt of such Goods by the Seller, subject to the requirements provided for in clause 6.1. of the Agreement, the current legislation of Ukraine. 
6.4. The cost of the goods shall be refunded by bank transfer to the Buyer's account. 
6.5. The return of the Goods of good quality to the Seller's address shall be carried out at the expense of the Buyer and the Seller shall not be reimbursed to the Buyer. 
6.6. The return of the goods, in cases provided for by law and this Agreement, is carried out at the address indicated on the website in the Contacts section. 
6.7. In case of detection of defects in the Goods within the established warranty period, the Buyer personally, in the manner and within the time limits established by the legislation of Ukraine, has the right to make claims to the Seller provided for by the Law of Ukraine "On Protection of Consumer Rights". In case of claims for free elimination of defects, the period for their elimination shall be calculated from the date of receipt of the Goods by the Seller at its disposal and physical access to such Goods. 
6.8. Consideration of the requirements provided for by the Law of Ukraine "On Consumer Protection" is carried out by the Seller, provided that the Buyer provides the documents provided for by the current legislation of Ukraine. The Seller shall not be liable for defects in the Goods that arose after their transfer to the Buyer as a result of the Buyer's violation of the rules for the use or storage of the Goods, actions of third parties or force majeure. 
6.9. The Buyer shall not be entitled to refuse goods of good quality with individually determined properties if the said goods can be used exclusively by the Buyer who purchased them (including, at the Buyer's request, non-standard sizes, characteristics, appearance, equipment, etc.) Confirmation of the fact that the goods have individually defined properties is the difference in the size of the goods and other characteristics indicated in the online store. 

7. Responsibility 

7.1. The Seller shall not be liable for improper, untimely fulfilment of the Orders and its obligations in case the Buyer provides false or incorrect information. 
7.2. The Seller and the Buyer shall be responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement. 
7.3. The Seller or the Buyer shall be released from liability for full or partial failure to fulfil their obligations if the failure is the result of force majeure circumstances such as war or hostilities, earthquake, flood, fire and other natural disasters that have arisen regardless of the will of the Seller and/or the Buyer after the conclusion of this Agreement. The Party that cannot fulfil its obligations shall immediately notify the other Party thereof.  

8. Confidentiality and protection of personal data. 

8.1. By providing his/her personal data on the website of the online store nova-form.com.ua during registration or placing an Order, the Buyer gives the Seller his/her voluntary consent to the processing, use (including transfer) of his/her personal data, as well as to perform other actions provided for by the Law of Ukraine "On Personal Data Protection", without limiting the validity of such consent. 
8.2. The Seller undertakes not to disclose the information received from the Buyer. It shall not be considered a violation if the Seller provides information to counterparties and third parties acting on the basis of an agreement with the Seller, including for the fulfilment of obligations to the Buyer, as well as in cases where the disclosure of such information is required by the requirements of the current legislation of Ukraine. 
8.3. The Buyer is responsible for keeping his personal data up to date. The Seller shall not be liable for poor performance or non-performance of its obligations due to the irrelevance of information about the Buyer or its inconsistency with reality. 

9. Other terms and conditions 

9.1 This Agreement is concluded on the territory of Ukraine and is governed by the current legislation of Ukraine. 
9.2. All disputes arising between the Buyer and the Seller shall be resolved through negotiations. In the event of failure to resolve the dispute through negotiations, the Buyer and/or the Seller shall have the right to apply to the judicial authorities in accordance with the current legislation of Ukraine. 
9.3. The Seller shall have the right to amend this Agreement unilaterally as provided for in clause 5.2.1. of the Agreement. In addition, amendments to the Agreement may also be made by mutual agreement of the Parties in the manner prescribed by the current legislation of Ukraine. 

ADDRESS AND DETAILS OF THE SELLER:
FOP Balobanova Marina Anatolievna 
IBAN: UA923052990000026007016003989 
TIN/EDRPOU: 3245916626 
JSC CB "PRIVATBANK" 
MFO: 305299 

The NOVA FORM online store has great respect for the confidential (personal) information of all persons, without exception, who have visited the site, as well as those who use the services provided by the site. In this regard, we strive to protect the confidentiality of personal data (information or a set of information about an individual who is identified or can be specifically identified), thereby creating and providing the most comfortable conditions for using the services of the Site to each User. 

GENERAL PROVISIONS 

1.1.According to the Law of Ukraine "On Protection of Personal Data" No. 2297-VI dated 01 June 2010 (hereinafter referred to as the Law), personal data means information or a set of information about an individual who is identified or can be specifically identified. According to the Privacy Policy, the concept of "personal information" includes information or a part of information that allows you to be identified. As a rule, this includes your surname, first name and patronymic, nickname (nickname), email address, delivery address and telephone number. We may receive such information directly from you, for example, when you register on the site, provide contact details, information received from a bank card or payments, as well as other personal information that you voluntarily provide to us. 
1.2.By using the website or purchasing goods offered on the website, as well as answering the necessary questions in the questionnaire during registration or purchase, the User confirms that he/she gives consent to the NOVA FORM online store and its authorised persons to process personal data, and also means acceptance of this Privacy Policy and the terms of processing of the User's personal data. The processing of personal data is carried out openly and transparently using the means and in a manner consistent with the specified purposes of such processing. 
1.3 In case of disagreement with the terms of the Policy, the User must stop using the website of the NOVA FORM online store 
1.4.This Policy applies only to the website of the NOVA FORM online store. The NOVA FORM online store does not control and is not responsible for the websites of third parties. 1.5.Personal data must be accurate, reliable and updated as necessary, determined by the purpose of their processing. The composition and content of personal data must be appropriate, adequate and not excessive in relation to the purpose of their processing. The Site Administration does not verify the accuracy of the personal data provided by the User of the Online Store website. 
1.6.Personal data may be provided by the User independently or may be collected automatically by the website when using it. Unless otherwise specified, the NOVA FORM website uses cookies (or other tracking tools) to identify users and remember the global configuration parameters set by them solely for the purpose of providing services to the User. 1.7.The User acknowledges that in case of negligence of the User's own attitude to the safe storage of his login and password, which gives access to his personal data, third parties may gain unauthorised access to the User's account, personal and other data. The NOVA FORM online store is not responsible for any damage caused by such access. We recommend that Users use complex passwords consisting of numbers and letters. 

USE AND PURPOSE OF COLLECTING PERSONAL DATA 

2.1 The personal information of the site visitors collected during registration is used by the NOVA FORM online store to provide services in accordance with your needs, primarily to provide services for the sale and delivery of goods ordered by you, as well as to answer your questions. We may also use your contact information in mailings, namely to inform you about new opportunities, promotions and other news. The NOVA FORM online store collects data to communicate with the User, including submitting a notification of the provision of the service, informing the User about the availability of goods, confirming the order, delivering the goods ordered by the User, for the courier service to communicate with the User, as well as for processing requests and applications from the User. 
2.2.User data processing includes collection, registration, accumulation, storage, adaptation, modification, updating, use (including transfer to partners, including those involved as specialised resources, such as, but not limited to, Facebook, Google and the like). 
2.3.We act in accordance with this Privacy Policy, on the basis of the Regulation on the Processing and Protection of Personal Data and on the basis of the current legislation of Ukraine. 
2.4.We have the right to store Personal Data for as long as necessary to fulfil the purpose specified in this Policy or within the terms established by the current legislation of Ukraine or until you delete this data. 

CONDITIONS FOR GRANTING ACCESS TO INFORMATION 

3.1.We do not transfer the User's personal data to third parties, except in cases determined by the legislation of Ukraine. Providing access to personal information to other companies and individuals is possible only in the following circumstances - the User's permission is available. The explicit consent of the User is required for the transfer of any confidential information. - in cases determined by the current legislation of Ukraine, as well as in cases of prevention of a crime or damage to us or third parties, in the interests of national security, national welfare and human rights. 
3.2.Disclosure of the User's personal data is carried out when the User orders goods in the NOVA FORM online store In particular, the User agrees that the NOVA FORM online store has the right to transfer personal data to courier services, postal services, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the website of the NOVA FORM online store, including the delivery of the Goods. 
3.3.We take all necessary measures to protect data from unauthorised access, alteration, disclosure or destruction. These measures include, but are not limited to, internal review of data collection, storage and processing processes and security measures, including appropriate encryption and physical security measures to prevent unauthorised access to systems where we store personal data. 

CHANGE OF PERSONAL INFORMATION BY THE USER 

4.1.The User may at any time change (update, supplement, delete) the personal information provided by him or her or part of it by using the function of entering the "Personal Account".  

CHANGE OF PRIVACY POLICY 

5.1.The User accepts the terms of this Privacy Policy and takes into account that this Privacy Policy may change from time to time. Changes made to the privacy policy are published on this page. Please review these terms periodically to be informed about how the NOVA FORM online store protects the personal data of its users. 

FEEDBACK 

All suggestions or questions regarding this Privacy Policy should be sent to the user support service of the NOVA FORM online store using the following email address: info@nova-form.ua 

For wholesale orders (en)

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